Communication Exchange Benefit

Communication Exchange Benefit Software Support

What is Communication Exchange Benefit?

It’s more than just software support. We believe that communication is key to your success and that’s why we combine all our product support, customized training and more into one benefit package.

When you need assistance, expert help is just a phone call, click, email or fax away. With access to our departments using our embedded live help software you don’t even have to pick up the phone or open your email, just click the chat bubble and we’re here to help.

Need a simple report modification on the fly? No problem we got it covered.

A client machine goes down and you need it installed right now, we’ve got that covered too with our remote connection software no installation required.

Whatever you need we’re here to assist!

There are no levels of the software support with our Communication Exchange Benefit. The last thing you need to worry about is how much it’s going to cost or how long you’ll have to wait because you don’t have the right subscription. Software support, equipment support, training, system crashes, database recoveries, upgrades, installations… It’s all covered under one plan.

Once you’ve made the small investment with SMARTer Manager you’ll be elated with the big return that comes with your annual Communication Exchange Benefit.

  • FREE New Releases
  • FREE Updates/Service Packs
  • FREE Remote Installations
  • FREE Network Migrations
  • FREE Unlimited Toll Free Phone
  • FREE Unlimited Email/Fax
  • FREE Unlimited Direct Live Chat
  • FREE Unlimited Remote Access
  • FREE Unlimited Live Online Training
  • FREE Unlimited Equipment Consulting, Network Analysis
  • FREE Unlimited Live Personalized Training
  • FREE Unlimited New Employee Training
  • FREE Database Diagnostics
  • FREE Monthly Product Optimization

For quick access to knowledgeable professionals, our communication desk is staffed by analysts with an average of more than 10 years experience.

More than 90% of our calls are connected directly to an analyst, providing our customers with assured, accurate and timely solutions.

You may reach our Communication Exchange Department Monday through Friday, 7am to 5pm PST. If you have an emergency please send and email to support at with the subject line of “EMERGENCY” and a representative will contact you.

Reach our Communication Exchange Benefit staff at:
Phone: 877.255.8221